Getting Started

Information for New Families

We look forward to meeting your family. Here is some information to get you started.

First Step

Schedule a 15-minute phone consultation

Our patient coordinator will schedule an initial, 15-minute phone consultation with one of our therapists, at no charge, to hear your concerns and determine which of our professionals would best fit your family’s needs.

What’s next

Intake and Therapy

Our experience has taught us that establishing a clear roadmap at the outset of our work is essential for success. After an initial session with parents, a session or two with the child or family follows. If indicated, a school observation may be conducted.  Following these first few sessions, parents again meet with the therapist to discuss initial impressions, recommendations, and a plan for treatment.  This plan may include co-created treatment goals and an agreement between you and your therapist for a tailored combination of sessions, which may include your child or teen, the parent(s), and/or the child and parent(s) together.

Payment

Fees and Insurance

Family Compass does not participate in any insurance plans and will therefore be considered an out-of-network provider. Our services are self-pay.

We can file claims for you as a courtesy, but please check with your insurance provider to see whether you have out-of-network coverage. If your insurance provider covers our services, any reimbursement would be mailed directly to you. Please note that we cannot submit claims for Tricare, Medicare or Medicaid.